Returns & Exchanges

We will gladly accept the return of products that are:
    • Defective due to defects in manufacturing and/or workmanship. 
    • Fulfillment mistakes that may be made on our behalf, which result in the shipment of incorrect products to you.
All other returns will be subject to a 25% restocking fee and must be returned unused, complete and suitable for resale.

Note: 
    • A restocking fee is a charge of 25% of the original purchase price applied to the product(s) purchased directly from solarthermal.com and that are returned within the 30-day return policy.
    • Restocking fees are not applied when a product is returned due to a defect.
    • Costs of shipping are the sole responsibility of the buyer.
    • Shipping and handling charges are not refundable.



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